Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Effective Date: December 15, 2024 | Last Updated: December 15, 2024
Information We Collect
At Tusuro-Noxine, we collect information that helps us provide better financial data interpretation services. This includes personal information you provide directly, such as your name, email address, and financial account details when you register for our platform. We also collect technical information automatically, including your IP address, browser type, device information, and usage patterns on our website.
- Personal identification information (name, email, phone number)
- Financial account information and transaction data
- Technical data (IP address, browser type, operating system)
- Usage analytics and website interaction data
- Communication preferences and marketing choices
We collect this information through various means, including direct input from users, automated tracking technologies, and third-party integrations with financial institutions. All data collection occurs with your explicit consent and in accordance with applicable privacy laws.
How We Use Your Information
Your information serves several critical purposes in our financial data interpretation platform. We use your personal data to create and maintain your account, process your financial information, generate personalized insights, and provide customer support. Additionally, we analyze usage patterns to improve our services and develop new features that better serve our users' needs.
Primary Uses of Your Data
We process your financial data to provide accurate interpretations, trend analysis, and personalized recommendations. This processing is essential for delivering the core services you've requested and helping you make informed financial decisions based on your specific situation.
We also use your information for security purposes, including fraud detection and prevention, account verification, and maintaining the integrity of our platform. Communication data helps us send you important updates about your account, service changes, and relevant financial insights, though you can opt out of marketing communications at any time.
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. We share information with financial institutions when necessary to retrieve your account data, with service providers who help us operate our platform, and with regulatory authorities when required by law.
Our third-party partners include cloud storage providers, payment processors, and analytics services. Each partner is bound by contractual agreements that require them to protect your information and use it only for specified purposes. We never sell your personal information to advertisers or marketing companies.
- Financial institutions for account data retrieval
- Cloud service providers for secure data storage
- Payment processors for subscription management
- Analytics providers for service improvement
- Legal authorities when required by law
Your Privacy Rights
You have comprehensive rights regarding your personal information. You can access, correct, or delete your data at any time through your account settings or by contacting our privacy team. You also have the right to download your data in a portable format and to restrict certain types of processing.
Exercising Your Rights
To exercise any of these rights, simply email us at info@tusuro-noxine.sbs with your request. We'll respond within 30 days and verify your identity before processing any changes to ensure your account security.
Canadian residents have additional rights under applicable privacy legislation, including the right to file complaints with privacy regulators. We're committed to resolving any privacy concerns quickly and transparently, and we'll work with you to address any issues that arise.
Data Security and Protection
We implement multiple layers of security to protect your information, including end-to-end encryption for data transmission, secure storage with advanced access controls, and regular security audits. Our technical team continuously monitors for potential threats and updates our security measures to address emerging risks.
All financial data is encrypted using industry-standard protocols, and we maintain strict access controls that limit employee access to your information on a need-to-know basis. We also conduct regular training to ensure our team understands their responsibilities in protecting your privacy.
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Secure data centers with physical access controls
- Employee background checks and privacy training
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal requirements. Account information is typically retained for the duration of your subscription plus seven years for regulatory compliance. However, you can request deletion of your data at any time, and we'll process your request within 30 days.
When data is deleted, we use secure deletion methods that make recovery impossible. Some information may be retained in anonymized form for statistical analysis and service improvement, but this data cannot be linked back to your identity. Backup copies are automatically purged according to our retention schedule.
International Data Transfers
While Tusuro-Noxine operates primarily in Canada, some of our service providers may process data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms, including standard contractual clauses and adequacy decisions. We always maintain the same level of protection for your data regardless of where it's processed.
Cross-Border Protection
All international data transfers are subject to strict contractual safeguards that require our partners to maintain Canadian-equivalent privacy protections. We regularly review these arrangements to ensure continued compliance with evolving privacy laws.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.
Minor updates, such as clarifications or administrative changes, may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions & Contact
Email: info@tusuro-noxine.sbs
Phone: +1 (226) 926-2273
Address: 1222 9 Ave S, Lethbridge, AB T1J 1V4, Canada